TERMS & CONDITIONS

The House Rules of Milan Mad Maison

 

Welcome to milanmad.com, the official online boutique of Milan Mad Maison. By using this website and placing orders, you agree to the following terms and conditions. These are not just rules—they’re part of the experience.

 

 

 

1. INTRODUCTION

 

This website is operated by Milan Mad Maison (“we”, “us”, “our”). Throughout the site, the terms “you” and “client” refer to anyone interacting with our digital boutique. By using our site or purchasing from us, you agree to these Terms & Conditions.

 

We reserve the right to update, modify, or replace any part of these terms at any time. It is your responsibility to check for updates periodically.

 

 

 

2. ELIGIBILITY

 

To shop with us, you must be at least 18 years old and legally authorized to enter into contracts. By placing an order, you confirm that the information you provide is true and accurate.

 

 

 

3. ORDERS & PRODUCT AVAILABILITY

 

All orders are subject to availability and confirmation of payment.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or potential fraud.

 

 

 

4. PRICING & PAYMENT

 

Prices are listed in your local currency (where applicable) and include VAT and applicable duties. We accept secure payment via all major credit cards, Apple Pay, Google Pay, and other payment gateways.

 

All transactions are processed through secure encryption and we never store your payment details.

 

 

 

5. DELIVERY

 

We offer complimentary worldwide shipping. Estimated delivery times are provided for convenience but are not guaranteed. Delays due to customs, weather, or carrier issues are beyond our control.

 

Please refer to our Shipping & Return Policy for full details.

 

 

 

6. RETURNS & EXCHANGES

 

Returns are accepted within 14 days of delivery, provided the item is unworn, unused, and returned in original condition. Made-to-order and personalized pieces are final sale.

 

Please consult our full Return Policy for step-by-step guidance.

 

 

 

7. INTELLECTUAL PROPERTY

 

All content on milanmad.com—including but not limited to images, text, logos, videos, and designs—is the exclusive property of Milan Mad Maison and protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without written permission.

 

 

 

8. PRIVACY

 

Your privacy is sacred. Please review our Privacy Policy to understand how we collect, protect, and use your information.

 

 

 

9. LIMITATION OF LIABILITY

 

To the fullest extent permitted by law, Milan Mad Maison shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use this website or any of its products.

 

 

 

10. GOVERNING LAW

 

These terms are governed by and construed in accordance with the laws of [Your Country/Region]. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City/Country].

 

 

 

11. CONTACT

 

For any questions regarding these Terms & Conditions, please contact:

legal@milanmad.com

Milan Mad Maison – Where Fashion is Lawfully Luxurious